Contact information

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Contact Us

We love hearing from our customers! Whether you have a question about our candle scents, need assistance with an order, or just want to share your experience with our products, we are always here to help.

Get in Touch

  • Email: duttasenterprise92@gmail.com
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (IST) (Feel free to adjust these hours)

Our Location

lumebydutta
Kharagpur, Paschim Medinipur
West Bengal, India
(Please note: We currently operate primarily as an online store and our production facility is not open to the public for walk-in shopping).

Need a quick answer?
Be sure to check our Shipping Policy and Return Policy for immediate answers to common questions regarding delivery times and order changes.

If you are reaching out regarding a damaged item, please email us directly with your order number and a clear photo of the item and packaging so we can resolve it for you as quickly as possible.